Privacy Policy

This privacy policy explains how Boyce Cars ("we", "us", "our") collects, uses and protects the personal information you provide to us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Boyce Cars is the data controller responsible for your personal data. You can contact us at:

  • Address: 12-14 Rutland Street, Sunderland, Tyne and Wear, SR4 6HX
  • Email: sales@boyce-cars.co.uk
  • Telephone: 01917221567

What information we collect

We may collect and process the following information about you:

  • Your name and contact details (such as address, email address and telephone number).
  • Information you provide when enquiring about, purchasing or financing a vehicle.
  • Vehicle and part-exchange details relevant to your enquiry.
  • Details of your visits to our website and the resources you access.

How we use your information

We use your personal information to:

  • Respond to your enquiries and provide the products and services you request.
  • Process vehicle sales, finance applications and related paperwork.
  • Meet our legal and regulatory obligations.
  • Contact you about your enquiry or, where you have agreed, with relevant offers and updates.

Lawful basis for processing

We process your data where it is necessary to perform a contract with you, to comply with a legal obligation, for our legitimate business interests, or where you have given your consent.

Sharing your information

We do not sell your personal information. We may share it with finance providers, lenders and other partners where necessary to provide the services you have requested, and with regulators or authorities where required by law.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

Your rights

Under data protection law you have rights including the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk if you are unhappy with how we have handled your personal data.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us by email at sales@boyce-cars.co.uk or by telephone on 01917221567.

What our customers say about us

Our Reviews

Great dealership, great service and good car
— James Galsim
bought a car from this dealership and i can honestly say ive never had such a smooth experience, from start to finish i was kept up to date with constant communication, fantastic service and love the car. highly recommend 🙂
— Louise Moore
Went there to get first car for my daughter. Really looked after her. Honest and fair and made a big moment for her really special would definitely recommend.
— Sam Harman
Just bought my first car from them and I couldnt have asked for anything more from them. They were both extremely helpful and answered all our questions. The car was spotless and in great conditon especially for the price. They even gifted me some P plates when I picked up the car which i think illustrates how genuine the pair are. I would reccommend them to anyone especially if they are looking for their first car.
— Christa Swan
Bought my first car from Mitch and Lauren and it was the easiest experience ever. The car has been presented so well, was cleaned prior to me collecting it. Everything was explained and there was no pressure put on me during the whole process. Overall I am so happy and would recommend to anyone thinking of buying a new car.
— Eve Dorgan
I can't thank this place enough, would recommend highly as both Lauren and Mitch were absolutely fantastic. They made me feel so welcomed and comfortable! Hats off to both of them for having to deal with my crazy family haha! So happy with my first new car. Thank you so much for the excellent service and great deal!
— Misha Chapman
Boyce Cars has been an absolute pleasure to work with, unbeatable customer service and incredibly helpful no matter the issue. I’ll 100% be recommending the business to friends and family as this level of support is rare to come by these days. Thank you team.
— Liam Gilhespy
Would highly recommend Boyce Cars. Absolutely fantastic customer service from start to finish. Mitch & Lauren went above & beyond to make sure we were happy with our purchase and the level of expertise & knowledge was brilliant. 10 out of 10 would definitely purchase another car from them.
— Candice Elrod
⭐️⭐️⭐️⭐️⭐️ Just bought a car from a local lad at his garage in Sunderland and I honestly couldn’t be happier with the whole experience. From start to finish he was friendly, honest, and really helpful – no pressure at all, just genuine advice and great service. The car was exactly as described, really clean and well looked after, and he took the time to answer all my questions. It’s nice to support a local business and deal with someone who clearly takes pride in what they do. If you’re looking for a reliable used car and a straightforward, hassle-free experience, I’d definitely recommend checking him out. Top service and a great motor – thanks again! 🚗👏
— Billy Mitchell
I had a fantastic experience at this garage it was great to deal with the owner direct and his honesty and knowledge were second to none. Thank you for helping me get exact what I wanted..
— Catherine Morgan
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